At YetaHost, your satisfaction is important to us. If you're thinking about canceling, we recommend reaching out to our dedicated support team first. We're here to help, address any concerns, and find solutions that suit you. But if you've already made up your mind to cancel your hosting product, you can proceed...

Refund Policy [v2 07/2021]

[1] 45 Day Guarantee for Yearly Linux Hosting Plans

YetaHost is confident in providing reliable and value-driven services. Our 45-day refund policy applies specifically to yearly Linux hosting plans. If you are unsatisfied with our services within the first 45 days of signing up for a yearly Linux hosting plan, you have the option to cancel and receive a full refund, including the time already used.

Please note:

• This refund policy is applicable only to yearly Linux hosting plans.
• Refund requests for other plans or services should be reviewed in accordance with the terms specified in the respective agreements.
• Refunds may take up to 5-7 working days to process.
• It's important to highlight that our refund policy does not apply if we identify any violations of law or misuse of our services. If your account is found to be engaged in activities that go against legal regulations or breach our acceptable use policies, it may result in the forfeiture of any refund eligibility.

Cancellation Notice for Domain Registration [v2 11/2022]

Please be aware that canceling your hosting account does not automatically cancel the registration of your associated domain name. Once a domain is registered, it cannot be canceled or refunded. Therefore, any fees associated with domain registration are non-refundable.

It's important to consider this when initiating the cancellation of your hosting account to avoid any misunderstandings regarding domain registration charges. If you have questions or require clarification on domain-related matters, feel free to contact our support team at support@yetahost.com for assistance.

Refund Policy for Managed Cloud Server [v2 07/2023]

[1] 7 Day Guarantee for Managed Cloud Servers

YetaHost is committed to ensuring customer satisfaction with our managed cloud server services. We offer a 7-day refund policy for customers who subscribe to our managed cloud server plans. If, within the first 7 days of initiating the subscription, you find our managed cloud server services unsatisfactory, you have the option to cancel and receive a full refund.

It's important to consider this when initiating the cancellation of your hosting account to avoid any misunderstandings regarding domain registration charges. If you have questions or require clarification on domain-related matters, feel free to contact our support team at support@yetahost.com for assistance.

Please note:

• This refund policy is applicable only to yearly Linux hosting plans.
• Refund requests for other plans or services should be reviewed in accordance with the terms specified in the respective agreements.
• Refunds may take up to 7 working days to process.
• Please be aware that our refund policy is not applicable if we discover any infractions of legal regulations or misuse of our services. If your account is identified engaging in activities that violate legal standards or breach our acceptable use policies, it may lead to the forfeiture of any eligibility for a refund.